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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brianna B

February 27, 2026

5  out of  5
rating by Brianna B
"Darren Lowe provided exceptional service from start to finish. He went above and beyond to ensure all of our policies were properly transferred and reestablished without any issues. Not only was the process seamless, but he also worked diligently to lower all of our premiums, saving us money while maintaining great coverage. He explained everything clearly, stayed on top of every detail, and made what could have been overwhelming feel easy. I highly recommend him to anyone looking for a knowledgeable and proactive agent."
We responded:
"Thank you for taking the time to leave such a great review, Brianna. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Devon Medina

February 27, 2026

5  out of  5
rating by Devon Medina
"Very friendly, and they communicate extremely well. (And yes Jake from State Farm does wear khakis)"
We responded:
"Devon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brian Still

February 27, 2026

5  out of  5
rating by Brian Still
"Was easy to speak to, and explained everything well. Excellent service!"
We responded:
"Wow, thank you for the 5-star review, Brian! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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lynne rowe

February 19, 2026

5  out of  5
rating by lynne rowe
"Darren was extremely helpful! He definitely knows insurance. And after he helped me, we got my friend on the phone who was having problems with his ins company, and Darren helped my friend save money. Very friendly. Very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Darren Lowe’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Brittney PEARSON

February 12, 2026

5  out of  5
rating by Brittney PEARSON
"Darren took great care of us and paid attention to all the details! He’s a great businessman!"
We responded:
"Thanks so much for the amazing review, Brittney! I really appreciate your support . "
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Tanya carver

February 4, 2026

5  out of  5
rating by Tanya carver
"Matt was very helpful .. thank you so much!!"
We responded:
"Tanya, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Darren Lowe’s Team is just a call or email away!"
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dominic gilliam

January 27, 2026

5  out of  5
rating by dominic gilliam
"Very nice and easy to work with, no questions asked!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bristol to know that you had such a wonderful experience with us here on State Farm Agent Darren Lowe’s Team. Thank you so much for the 5-stars, dominic! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Darren Lowe’s Team anytime. "
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John

January 27, 2026

5  out of  5
rating by John
"Very helpful and explained stuff too me and help me understand"
We responded:
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! John, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Darren Lowe’s Team is just a call or email away! "
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Ashley Chu

January 22, 2026

5  out of  5
rating by Ashley Chu
"Got my auto insurance coverage easily over the phone, and fair pricing for the coverage I need. Darren was super friendly, quick, and very helpful. Thank you"
We responded:
"Ashley!! Thank you!! "
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Harold Stanley

January 22, 2026

5  out of  5
rating by Harold Stanley
"Very helpful and knowledgeable."
We responded:
"Thank you so much for the 5-star rating, Harold! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Taylor Burkette

January 22, 2026

5  out of  5
rating by Taylor Burkette
"Darren was wonderful to work with! He was personable and extremely responsive and worked to find us a deal that saved us around $500 a year. I highly recommend working with Darren!"
We responded:
"Thank you for the 5-star review, Taylor! Here on State Farm Agent Darren Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Brad Ayers

January 22, 2026

5  out of  5
rating by Brad Ayers
"⭐⭐⭐⭐⭐ Darren Lowe is hands down one of the best insurance agents I’ve worked with. He is knowledgeable, responsive, and genuinely cares about making sure my wife, my family, and I are protected and confident in our coverage. Darren takes the time to explain options clearly, answers questions without pressure, and always looks out for what’s best for you, not just a quick sale. His professionalism, integrity, and attention to detail truly set him apart. Whether it’s auto, home, or life insurance, you can trust Darren and his team to deliver outstanding service every step of the way. Highly recommend Darren Lowe State Farm to anyone looking for an agent who truly has your back and your family’s best interests at heart. Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Darren Lowe’s Team. "
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Walter Ehmann

January 21, 2026

5  out of  5
rating by Walter Ehmann
"great to work with, highly recomend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darren Lowe’s Team! We deeply appreciate your kind words here in Bristol . "
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Josh Johnson

January 16, 2026

5  out of  5
rating by Josh Johnson
"Wonderful experience from the very first call. Nick was very friendly and professional. Not only was he able to save my family money on coverage, but he also gave us peace of mind by adding some additional coverage to our home. I was not in good hands with my previous coverage, but feel great about my experience with this agency."
We responded:
"Thanks so much for the amazing review, Josh! We really appreciate your support here in Bristol . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Darren Lowe’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bristol . "
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loans

January 15, 2026

5  out of  5
rating by loans
"Darren is outstanding! Has helped numerous clients with insurance and does so promptly and accurately with very competitive rates. Highly recommend!"
We responded:
"You are amazing!! Thank you. Blessed to get opportunities from you! "
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Dave Hanna

January 13, 2026

5  out of  5
rating by Dave Hanna
"Darren was awesome. He saved me so much money! Definitely call him if you need insurance and you want to save money."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Darren Lowe’s Team. "
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Lacey Lunsford

January 12, 2026

5  out of  5
rating by Lacey Lunsford
"The best of the best! Darren goes above and beyond!"
We responded:
"Lacey!! You are the best!! "
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Jaylin Miller

January 9, 2026

5  out of  5
rating by Jaylin Miller
"Was very friendly and tried to get me the best price possible."
We responded:
"Jaylin, Thank you!! So glad to help!! "
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felicia humphrey

January 8, 2026

5  out of  5
rating by felicia humphrey
"Darren has helped me so much to get the best rates possible for me and my two boys. The customer service is 10/10 and he works very quickly to help resolve any issues you may have."
We responded:
"Felicia, you are amazing!! Blessed to have you!! "
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Cody

December 30, 2025

5  out of  5
rating by Cody
"My recent experience working with Darren was nothing short of outstanding, and I felt compelled to share my positive feedback. From our very first interaction, Darren demonstrated an impressive depth of knowledge regarding the intricate world of insurance. He didn't just present options; he took the time to meticulously explain the nuances of each policy, breaking down complex terms into easily digestible information. This clarity made me feel genuinely informed and confident in the decisions we were making together. What truly set Darren apart was his ability to deliver tangible results. He meticulously reviewed my existing coverage and identified opportunities to significantly improve my protection, all while managing to secure rates that were notably more competitive than what I was previously paying. This combination of enhanced coverage and cost savings was an unexpected and highly valued benefit. I wholeheartedly recommend Darren to anyone in need of insurance services, whether for personal or business needs. His professionalism, expertise, and genuine commitment to his clients' best interests are exemplary. Should a particular need fall outside his immediate purview, he is also proactive and trustworthy in guiding you towards the most appropriate resource, ensuring you always receive the best possible assistance. Working with Darren was a remarkably positive and productive experience."
We responded:
"Cody! Thank you! This is awesome feedback!! I appreciate you so much!! "
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Noah Nixon

December 24, 2025

5  out of  5
rating by Noah Nixon
"Chad and Darren have proven to be highly competent insurance agents. Made the mistake of choosing the cheapest carrier through an insurance broker instead of Darren a year ago when buying our house. After several bad experiences with our previous carrier, we decided to reach back out to Darren to see if switching was feasible and cost effective. We then spoke mostly with Chad Staubus, who was consistently kind, knowledgeable, and flexible to our home/auto needs. We were able to get better coverage at a comparable rate. There’s a reason they’re so highly rated. Exceptional service."
We responded:
"Noah, We are so blessed to have you!!! "
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Nora Haynes

December 18, 2025

5  out of  5
rating by Nora Haynes
"Darren was so very patient, very thorough and understood exactly what we needed‼️❣️ In this world of constant change, to keep coverage manageable, referrals are the best way to get a great agent; he came as a referral and we will make referrals to him, as well‼️❣️ Thank You, again, Darren; You are Blessed to be a Blessing ✝️🛐🙏🙏🙏"
We responded:
"Nora, You are appreciated so much!!You are definitely a blessing to me!!"
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Haley Johnson

December 17, 2025

5  out of  5
rating by Haley Johnson
"Had the pleasure of working with Chad Staubus! Very professional and nice, knows his stuff and give the best scenario for your current situation. Highly recommend him to anyone in the Bristol TN/VA area."
We responded:
"Haley, Thank you!! Chad is awesome!! We appreciate you so much!! "
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Keturah Franchell

December 12, 2025

5  out of  5
rating by Keturah Franchell
"Matt's a rockstar! Pleasure to work with, and on top of it all! Timely, helpful and knowledgeable!"
We responded:
"Matt is a rockstar! We are so glad to have you!! Thank you so much! "
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ashley smith

December 10, 2025

5  out of  5
rating by ashley smith
"Highly recommend using them. Not only was Matt extremely helpful and patient with all of my questions, but he managed to get me even better coverage than I currently had for a great price."
We responded:
"Ashley!! So happy you are with us!! Thank you!! "