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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Kenney

August 7, 2026

5  out of  5
rating by Elizabeth Kenney
"Darren was so helpful in getting us into a new policy quickly!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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James Lewis

August 5, 2026

5  out of  5
rating by James Lewis
"Matt is amazing. His insight and information guided me to making the right choices for my coverage. I highly recommend."
We responded:
"James! Thank you! Matt is great to work with!! We appreciate your business!! "
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Akira

August 3, 2026

5  out of  5
rating by Akira
"Easy and chill"
We responded:
"Thank you!!! "
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Jcox4pres

July 31, 2026

5  out of  5
rating by Jcox4pres
"If your unhappy with your current policy or just wonder if there are better options out there please give Darren a call or stop by, i reached out because i was unhappy with how much i was paying monthly (USAA) and just wondered if there was any chance at saving a few dollars a month. WE CUT MY MONTHLY PAYMENT IN HALF! Not only that but almost all facets of my policy now have much better coverage and lower deductibles.
If your looking for insurance or are tired of paying an arm and a leg and want an experience that feels like family who truly care about your needs then stop looking and go see DARREN!"
We responded:
"Josh!! Thank you!!! I am blessed to be your agent!! "
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Trinity Pearce

July 30, 2026

5  out of  5
rating by Trinity Pearce
"Nick is very kind and helpful and went above and beyond to get me a new insurance plan. I am very thankful."
We responded:
"Trinity, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Darren Lowe and Team "
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Kathy Jackson

July 28, 2026

5  out of  5
rating by Kathy Jackson
"We live out of state and Matt at State Farm has been excellent on top of everything we have needed.......thanks so much! Excellent customer service!"
We responded:
"Kathy! Thank you!!! "
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Richard Price

July 26, 2026

5  out of  5
rating by Richard Price
"Nick made moving to a new state and arranging insurances for our vehicles and our new home, so easy.. I would highly recommend this insurance agent to anyone looking for insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Bristol.  "
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Candice Swieckowski

July 23, 2026

5  out of  5
rating by Candice Swieckowski
"Nick P was very kind and knowledgeable. He helped me quickly determine what coverage option was best for us. Nick made sure he offered more than one option that made the process feel like I was making the decision….which I did. I would recommend this agency. Thanks again Nick! Keep shining and helping like you do.
So happy that Darren welcomed us when we got to TN. You have great folks helping you!"
We responded:
"Thanks so much for the amazing review, Candice! We really appreciate your support here in Bristol. Just reach out anytime if you need us - we’re here for you. "
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Thomas Musgrave

July 22, 2026

5  out of  5
rating by Thomas Musgrave
"Darren was very helpful and kind with obtaining my renters insurance. Price was great as well!"
We responded:
"Thomas, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Darren Lowe and Team "
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Luke McGuire

July 21, 2026

5  out of  5
rating by Luke McGuire
"He is very helpful and great to deal with"
We responded:
"Thank you so much for your wonderful feedback of us here at Darren Lowe’s State Farm! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you. Darren Lowe
"
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Alisha Murrietta

July 17, 2026

5  out of  5
rating by Alisha Murrietta
"Great service and great price!!!"
We responded:
"Alisha, Thank you!!! "
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Tim

July 10, 2026

5  out of  5
rating by Tim
"Darren was very professional and helpful. The saving he was able to get me was unbelievable. Overall an excellent experience. Everyone should check him first when shopping insurance"
We responded:
"Tim, You are amazing!! Thank for giving me the opportunity to help you!! "
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Andy F

July 10, 2026

5  out of  5
rating by Andy F
"I switched my home, auto, and personal property coverage over to State Farm and worked with Darren Lowe directly. Really glad I did. He went through my old policies and actually found ways to lower my premium while getting me better coverage, which is not something I expected going into it.

Darren made sure it was all set up correctly without me having to follow up a bunch of times. He was easy to get a hold of, answered every question I had, and never tried to push extra stuff on me I didn't need. If you're looking for an agent who actually works for you instead of just selling you a policy, Darren's the guy."
We responded:
"Andy, Thank you!!! I appreciate you so much!! "
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alexis whitson

July 8, 2026

5  out of  5
rating by alexis whitson
"Chad has been great! Very helpful. Made the process a lot more smooth and stress-free than anticipated!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bristol to know that you had such a wonderful experience with us here on State Farm Agent Darren Lowe’s Team."
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Lacy Clay

July 7, 2026

5  out of  5
rating by Lacy Clay
"I'm so glad I switched to State Farm. Matt was able to save me significant amount on my car insurance. I would highly recommend this State Farm location, super nice and great customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darren Lowe’s Team! We deeply appreciate your kind words!"
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Lillie Runningcrane

July 7, 2026

5  out of  5
rating by Lillie Runningcrane
"Super helpful with getting insurance quickly. Very understanding and accommodating to my needs for vehicle insurance."
We responded:
"Thanks for the impressive review! I am thrilled to hear you had a wonderful experience! I appreciate your business and kind words. "
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Pamela JOHNSON

July 2, 2026

5  out of  5
rating by Pamela JOHNSON
"Nick was very helpful , explaining everything and making it easy for me . THANKS"
We responded:
"Thank you so much for the 5-stars, Pamela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Darren Lowe’s Team anytime."
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Mick Coffman

July 2, 2026

5  out of  5
rating by Mick Coffman
"I’ve dealt with a lot of agents over the years, but Darren is simply on another level. I was looking for a better plan, and usually, that process feels like pulling teeth. Not with Darren. He made the entire transition incredibly easy, and honestly, he was just a total pro—patient, knowledgeable, and he actually listened to what I needed instead of just rushing me through.

The best part? He didn't leave me guessing. He communicated with me every single step of the way, so I knew exactly what was going on. It’s rare to find someone who handles business with this much integrity and clarity. He’s officially my first call for any insurance needs moving forward, and I’d recommend him and his agency to anyone. Do yourself a favor and get in touch with him!"
We responded:
"Thank you so much for the 5-stars, Mick! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brittany Faust

June 26, 2026

5  out of  5
rating by Brittany Faust
"Nick was amazing! He bundled my home and auto insurance into 1 very affordable cutting my auto insurance premium with another carrier over half! He was a pleasure to work with and very detailed in his explanations of the policies! I’m thrilled!!"
We responded:
"Thank you so much for the 5-star rating, Brittany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jennifer Tucker

June 22, 2026

5  out of  5
rating by Jennifer Tucker
"Smooth process. Extremely helpful. Spent all the time I needed clearly and concisely explaining coverages etc. Patiently answered any questions I had. Great experience. 5 stars all the way!"
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tonya Jagoe

June 19, 2026

5  out of  5
rating by Tonya Jagoe
"Darren has been incredibly helpful and always responds quickly! Highly recommend 👏🏼👏🏼👏🏼👏🏼👏🏼"
We responded:
"Tonya!! I’m blessed to have you and Carlos!! Thank you!! "
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Mark

June 19, 2026

5  out of  5
rating by Mark
"My partner and I recently purchased a home in Washington County, VA. We have a home in Georgia, and before that, lived in Clearwater, Florida, and have been loyal State Farm customers for over 10 years. After reading many reviews, we chose Darren L. Lowe State Farm in Bristol, as our new insurance provider. Our agent, Nick Pizzuto, was very knowledgeable and helpful. He answered all of our questions, and was very professional. The office is in a great location with plenty of parking. We highly recommend this State Farm location!"
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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marcus windsor

June 19, 2026

5  out of  5
rating by marcus windsor
"Darren, Matt and the guys are really great to work with when you find out that you are short on the bill payment and tell them you'll either be in on a specific day to pay it and show on that day you tell them you'll be there to pay the difference on your insurance bill they will make sure you wont get the $25 late fee added to your next months bill they are very helpful, kind, friendly and the nicest people I've met when I moved down to TENNESSEE from MARYLAND and helped me switch everything over from Maryland to Tennessee with my car insurance with ease and they even helped me with a issue I had with the MARYLAND MVA when they tried to charge me almost $500 for no car insurance for almost 5 months and they talked to the Maryland MVA on my behalf and told them I did and helped me keep my updated on the car stuff that I needed help with when I switched everything over to TENNESSEE 4 years ago when I first started to live in the state of TENNESSEE and they are really helpful and work with you if your on a tight (month to month budget) [I WILL 1000% WOULD RECOMMAND THEM TO ANY OF MY FRIENDS AND/OR TO ANYONE THATS LOOKING FOR A GOOD INSURANCE AGENT(S) TO WORK WILL THEM AND I WILL DO IT IN A HEART BEAT NO QUESTIONS ASKED] THEY ARE GREAT PEOPLE WORKING THERE AND ALSO FOR DARREN HIMSELF AND THEY REALLY DO TREAT YOU LIKE FAMILY THERE"
We responded:
"Thank you for the 5-star review, marcus! Here on State Farm Agent Darren Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Francilia Lela

June 17, 2026

3  out of  5
rating by Francilia Lela
"I went in hoping for some clear guidance on my insurance options, and while the staff was polite enough, the process felt a little bit confusing. It took a while to get the specific information I needed, and I left feeling like I still had a few unanswered questions about my policy. They are clearly knowledgeable, but it was just not as smooth or helpful as I had originally expected for a straightforward meeting."
We responded:
"We would be glad to help you, but we have no record of you in our system or that you visited the office. In order for us to help you accurately and efficiently, we need to get your personal information.

I would appreciate if you would call me so I can help you. 423-968-9221."
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Rodger Acklin

June 9, 2026

5  out of  5
rating by Rodger Acklin
"Chad was a rockstar…explained everything in detail and made sure I was comfortable with all facets of my policy."
We responded:
"Thank you for the fantastic review, Rodger! We are always here to help with your insurance needs here in Bristol . "