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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim

July 10, 2026

5  out of  5
rating by Tim
"Darren was very professional and helpful. The saving he was able to get me was unbelievable. Overall an excellent experience. Everyone should check him first when shopping insurance"
We responded:
"Tim, You are amazing!! Thank for giving me the opportunity to help you!! "
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Andy F

July 10, 2026

5  out of  5
rating by Andy F
"I switched my home, auto, and personal property coverage over to State Farm and worked with Darren Lowe directly. Really glad I did. He went through my old policies and actually found ways to lower my premium while getting me better coverage, which is not something I expected going into it.

Darren made sure it was all set up correctly without me having to follow up a bunch of times. He was easy to get a hold of, answered every question I had, and never tried to push extra stuff on me I didn't need. If you're looking for an agent who actually works for you instead of just selling you a policy, Darren's the guy."
We responded:
"Andy, Thank you!!! I appreciate you so much!! "
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Chris

July 8, 2026

4  out of  5
rating by Chris
"Amazing with gorgeous customers checking on life insurance about a year ago 63-3575"
We responded:
"Chris, If you checked on life insurance a year ago and just now leaving a review, I would like to review your options personally. I don’t have any record of you in our system.

We have tons of options to help you and your family. Please call me at (423) 968-9221. "
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alexis whitson

July 8, 2026

5  out of  5
rating by alexis whitson
"Chad has been great! Very helpful. Made the process a lot more smooth and stress-free than anticipated!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bristol to know that you had such a wonderful experience with us here on State Farm Agent Darren Lowe’s Team."
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Lacy Clay

July 7, 2026

5  out of  5
rating by Lacy Clay
"I'm so glad I switched to State Farm. Matt was able to save me significant amount on my car insurance. I would highly recommend this State Farm location, super nice and great customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Darren Lowe’s Team! We deeply appreciate your kind words!"
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Lillie Runningcrane

July 7, 2026

5  out of  5
rating by Lillie Runningcrane
"Super helpful with getting insurance quickly. Very understanding and accommodating to my needs for vehicle insurance."
We responded:
"Thanks for the impressive review! I am thrilled to hear you had a wonderful experience! I appreciate your business and kind words. "
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Pamela JOHNSON

July 2, 2026

5  out of  5
rating by Pamela JOHNSON
"Nick was very helpful , explaining everything and making it easy for me . THANKS"
We responded:
"Thank you so much for the 5-stars, Pamela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Darren Lowe’s Team anytime."
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Mick Coffman

July 2, 2026

5  out of  5
rating by Mick Coffman
"I’ve dealt with a lot of agents over the years, but Darren is simply on another level. I was looking for a better plan, and usually, that process feels like pulling teeth. Not with Darren. He made the entire transition incredibly easy, and honestly, he was just a total pro—patient, knowledgeable, and he actually listened to what I needed instead of just rushing me through.

The best part? He didn't leave me guessing. He communicated with me every single step of the way, so I knew exactly what was going on. It’s rare to find someone who handles business with this much integrity and clarity. He’s officially my first call for any insurance needs moving forward, and I’d recommend him and his agency to anyone. Do yourself a favor and get in touch with him!"
We responded:
"Thank you so much for the 5-stars, Mick! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brittany Faust

June 26, 2026

5  out of  5
rating by Brittany Faust
"Nick was amazing! He bundled my home and auto insurance into 1 very affordable cutting my auto insurance premium with another carrier over half! He was a pleasure to work with and very detailed in his explanations of the policies! I’m thrilled!!"
We responded:
"Thank you so much for the 5-star rating, Brittany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jennifer Tucker

June 22, 2026

5  out of  5
rating by Jennifer Tucker
"Smooth process. Extremely helpful. Spent all the time I needed clearly and concisely explaining coverages etc. Patiently answered any questions I had. Great experience. 5 stars all the way!"
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tonya Jagoe

June 19, 2026

5  out of  5
rating by Tonya Jagoe
"Darren has been incredibly helpful and always responds quickly! Highly recommend 👏🏼👏🏼👏🏼👏🏼👏🏼"
We responded:
"Tonya!! I’m blessed to have you and Carlos!! Thank you!! "
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Mark

June 19, 2026

5  out of  5
rating by Mark
"My partner and I recently purchased a home in Washington County, VA. We have a home in Georgia, and before that, lived in Clearwater, Florida, and have been loyal State Farm customers for over 10 years. After reading many reviews, we chose Darren L. Lowe State Farm in Bristol, as our new insurance provider. Our agent, Nick Pizzuto, was very knowledgeable and helpful. He answered all of our questions, and was very professional. The office is in a great location with plenty of parking. We highly recommend this State Farm location!"
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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marcus windsor

June 19, 2026

5  out of  5
rating by marcus windsor
"Darren, Matt and the guys are really great to work with when you find out that you are short on the bill payment and tell them you'll either be in on a specific day to pay it and show on that day you tell them you'll be there to pay the difference on your insurance bill they will make sure you wont get the $25 late fee added to your next months bill they are very helpful, kind, friendly and the nicest people I've met when I moved down to TENNESSEE from MARYLAND and helped me switch everything over from Maryland to Tennessee with my car insurance with ease and they even helped me with a issue I had with the MARYLAND MVA when they tried to charge me almost $500 for no car insurance for almost 5 months and they talked to the Maryland MVA on my behalf and told them I did and helped me keep my updated on the car stuff that I needed help with when I switched everything over to TENNESSEE 4 years ago when I first started to live in the state of TENNESSEE and they are really helpful and work with you if your on a tight (month to month budget) [I WILL 1000% WOULD RECOMMAND THEM TO ANY OF MY FRIENDS AND/OR TO ANYONE THATS LOOKING FOR A GOOD INSURANCE AGENT(S) TO WORK WILL THEM AND I WILL DO IT IN A HEART BEAT NO QUESTIONS ASKED] THEY ARE GREAT PEOPLE WORKING THERE AND ALSO FOR DARREN HIMSELF AND THEY REALLY DO TREAT YOU LIKE FAMILY THERE"
We responded:
"Thank you for the 5-star review, marcus! Here on State Farm Agent Darren Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Francilia Lela

June 17, 2026

3  out of  5
rating by Francilia Lela
"I went in hoping for some clear guidance on my insurance options, and while the staff was polite enough, the process felt a little bit confusing. It took a while to get the specific information I needed, and I left feeling like I still had a few unanswered questions about my policy. They are clearly knowledgeable, but it was just not as smooth or helpful as I had originally expected for a straightforward meeting."
We responded:
"We would be glad to help you, but we have no record of you in our system or that you visited the office. In order for us to help you accurately and efficiently, we need to get your personal information.

I would appreciate if you would call me so I can help you. 423-968-9221."
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Rodger Acklin

June 9, 2026

5  out of  5
rating by Rodger Acklin
"Chad was a rockstar…explained everything in detail and made sure I was comfortable with all facets of my policy."
We responded:
"Thank you for the fantastic review, Rodger! We are always here to help with your insurance needs here in Bristol . "
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James Dishman

June 3, 2026

5  out of  5
rating by James Dishman
"Was very helpful and saved alot of money for better coverage"
We responded:
"James, Thank you for your business and kind words! We appreciate you so much! "
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Marie Short

June 3, 2026

5  out of  5
rating by Marie Short
"Very Friendly and a pleasure to work with. Darren got us the best quotes on all of our insurance needs. Highly recommend you give State Farm agent Darren Lowe a call. You won't regret it. Thank You so much Darren."
We responded:
"Thank you so much for the 5-stars, Marie! I really appreciate your feedback and am always here to help with any insurance needs you have."
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Michael LeMay

May 29, 2026

5  out of  5
rating by Michael LeMay
"Darren was right on top of my requests and provided the best option for my situation"
We responded:
"Michael! Thank you!! You are awesome! "
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Angela Sevcik

May 28, 2026

5  out of  5
rating by Angela Sevcik
"Darren was very knowledgeable and helpful. His customer service skills were top notch. Very professional and took the time to answer all my questions and I didnt feel rushed at all. So glad I made the switch!"
We responded:
"Thank you!! You are the best!! "
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Areta Thompson

May 22, 2026

5  out of  5
rating by Areta Thompson
"I worked with Nick at Darren Lowe's office. He answered all my questions. The questions he didn't know, he was very upfront and told me he would ask the right people and get back to me. And he did! He was excellent to work with and extremely polite. I am a Walmart Spark driver. The insurance I had was going to require a commercial policy even though I just Spark extremely part time. Nick was able to assure me State Farm did not require that, he provided me with documentation for my records that I'm covered when I Spark as well as whenever I drive anywhere at any time, and he was able to get my premium reduced! I am very pleased with his help, and I look forward to continuing to work with Nick whenever I have additional questions or clarification."
We responded:
"Thank you for the amazing review, Areta! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Myron Webber

May 21, 2026

5  out of  5
rating by Myron Webber
"Darren was extremely helpful with answering all my questions and providing me with quotes I need and providing me with the best options available. Being a Car Salesperson, I will for sure send all my clients to him that’s looking for Change."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bristol to know that you had such a wonderful experience with us here on State Farm Agent Darren Lowe’s Team."
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Ashton Hash

May 19, 2026

5  out of  5
rating by Ashton Hash
"Nick was awesome, cordial and fast. If you need an upfront and seamless process look no further than Nick Pizzuto. I was referred by a friend to go here and was not disappointed. 10 mins saved me 150$ a month and 1800$$$ a year!!!

-Ashton Hash"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Darren Lowe’s Team. "
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William Abercrombie

May 12, 2026

5  out of  5
rating by William Abercrombie
"Matt Tallman did a great job getting me a quote far below what I was paying, communicating knowledgably and clearly, and being very responsive to any requests I have had. I wholeheartedly recommend this team."
We responded:
"Thank you for taking the time to leave such a great review, William. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ashley Butler

May 11, 2026

5  out of  5
rating by Ashley Butler
"Chad has been working with us during the home buying process and he has been more than helpful! Usually I dread talking to insurance companies, but Chad made me feel like a neighbor or friend instead, took all of the burden off of me, got me great coverage at an excellent rate, and even gave me some tips for moving to Tennessee. 100% recommend Chad and State Farm for your insurance needs and I will be referring anybody I know to him. Thank you, and look forward to working with you in the years ahead!"
We responded:
"We are grateful for your 5-star review, Ashley! Thanks for taking a moment to share your positive rating of State Farm Agent Darren Lowe’s Team here in Bristol . "
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UFOg543

May 11, 2026

5  out of  5
rating by UFOg543
"Chad went above and beyond. Great agent!"
We responded:
"UFOg543, thank you for your wonderful review of State Farm Agent Darren Lowe’s Team!"